The fine print, written with care
Our Store Policy
At Oh So Paisley Boutique, we strive to provide quality products and a seamless shopping experience. Please review the following policy carefully before placing your order. By purchasing from Oh So Paisley Boutique, you agree to the terms outlined below.
Return Eligibility
Eligible items may be returned for store credit or exchange within 14 days of the delivery date. Returned merchandise must be unworn, unwashed, unused, and in original condition with all tags attached. Items must be free from stains, odors, perfume, deodorant marks, pet hair, makeup, damage, or alterations. Oh So Paisley Boutique reserves the right to deny any return that does not meet these requirements.
Final Sale Items
The following items are considered FINAL SALE and are not eligible for return, exchange, or store credit: sale or clearance merchandise, bodysuits, swimwear, intimates, jewelry, hats, accessories, seasonal items, customized products, gift cards, and any item specifically marked FINAL SALE at checkout.
Store Credit Policy
Approved returns will be issued as store credit only. Refunds to the original payment method are not provided. Store credit may be issued digitally and can be used toward future purchases at Oh So Paisley Boutique. Original shipping charges are non-refundable.
Shipping Policy
Customers are responsible for all shipping costs associated with their order, including the initial shipping fee charged at checkout. Shipping rates are calculated at checkout or provided as a flat-rate shipping fee. Orders are typically processed and shipped within 2–5 business days, excluding weekends and holidays. Once an order has been shipped, Oh So Paisley Boutique is not responsible for shipping delays caused by the postal carrier, weather conditions, or lost/stolen packages after delivery confirmation.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. We strongly recommend using a trackable shipping service, as Oh So Paisley Boutique is not responsible for lost return packages. Return shipping costs are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, you must contact Oh So Paisley Boutique within 3 days of delivery. Please include your order number along with clear photos of the item and packaging so we can properly review and resolve the issue.
Order Changes & Cancellations
Orders are processed quickly to ensure timely shipping. Because of this, cancellations, modifications, or address changes cannot be guaranteed once an order has been placed.
Processing Returns
Please allow 3–5 business days after your return is delivered for inspection and processing. Once approved, store credit or exchange details will be provided through the email associated with your order.
Contact Information
For questions regarding returns, exchanges, or shipping concerns, please contact Oh So Paisley Boutique through the contact information listed below. Email: shop.ohsopaisleyboutique@gmail.com Instagram: @ohsopaisleyboutique
“Every order notification is just me doing a happy dance in my living room.”
— and yes, it’s a little chaotic
Thank you for supporting this small dream. Every order is a blessing.